From badminton to beach volleyball and bowling, our sports club offers a wide range of activities. It’s the perfect place for a change of pace, to take a break from work and maybe even make new friends, with plenty of fun to be had at regular Jass tournaments and on various outings.
We want to be one of the top employers around – it’s even in our strategy! That’s why we’re constantly scrutinising our working environment: what do we need to feel comfortable at work and achieve the best results? How can we strike the right balance between work and leisure to recharge our batteries? And what extras can we offer our employees as the cherry on the cake?
Your advantages
Health & well-being
Only those who feel comfortable in the workplace – physically and mentally – can reach their full potential. That’s another reason why it’s important to us that you stay healthy and strike the right balance between work and play.
Back pain banished forever? OK, we can’t promise you that. But good posture while sitting and a correctly set-up office chair can work wonders. You can get advice on this from trained ergonomists at your workstation.
Yes, it’s quite a mouthful, but it’s important to us! We offer exercise and relaxation courses and great discounts on massages. From stress management to vaccinations, we take care of your well-being. We also put our heart and soul into looking after our colleagues during a serious illness. Then, once they’re fit and ready, we organise measures to help them get back into the swing of working life.
Sometimes you just need a change of scenery or a good bit of pampering. As a Baloise employee, you’ll find all this at our very own Hotel Spitzhorn in Saanen, generous discounts included!
Benefits
Our culture and the way we interact with each other are what make us special. But it’s only natural that you’re also interested in our benefits. From shares for employees to Zumba classes in our sports club, we have a lot to offer ...
As a financial services provider, planning for the future and ensuring adequate protection are part of our business. This is also reflected in our employee pension plans, and we can offer you an excellent pension fund with attractive Pillar 2 pension benefits.
If doing business together goes well and this is reflected on the stock market, our employees should also benefit from this. That’s why you can buy our shares at half the price – and sell them again at the full market price after a certain period.
We work with several partners to offer our employees numerous discounts and vouchers, for example:
- Dramatically reduced mobile phone contract
- Discounts on Reka-Checks
- Discounts on the services of start-ups in which we have a stake (e.g. Batmaid, Bubble Box, MOVU and Offerten.ch)
Employee discounts on our own products – for a financial services provider, this means up to 25 per cent off our insurance products and special offers for banking services too. Our own in-house consulting team will be happy to assist you.
With us, it’s easy to keep moving – thanks to our versatile benefits in terms of mobility, for example:
- Rental discounts and fleet discounts on selected vehicle brands
- Attractive discounts at mobility start-ups in which we have a stake (e.g. GoMore and MyCamper)
- Discounted Jobticket on the "Tarifverbund Nordwestschweiz" network
Balance
You are more than your job. As an employer, we are always looking for flexible working models and new ways of working together. That’s how we strike a balance between work and leisure and move forwards together.
With us, you can put Friday on Monday, answer emails on your terrace or simply finish early - thanks to our flexible working time models. What we offer you:
- Flexible working
- Remote working (max. 60 per cent)
- Unpaid leave
- Job sharing
- Maternity leave that exceeds statutory minimum requirements
- Partial retirement
Striking the right balance between work and family is important to us. That’s why we have our own company day nursery, where your children are looked after and supported in their development. You’ll find Bal4Kids just five minutes from our Head Office in Basel.
What would a company be without the employees behind it? Not much, that’s what! That’s why, here at Baloise, we focus on personality. We want people who have their own opinions and share ideas on an equal footing.
We want to try things out, knowing full well that mistakes do happen, and prioritise a culture of constructive feedback. It’s about being curious and committed to finding innovative solutions for our customers. This allows us as a company to keep our finger on the pulse and shape the future of Baloise together.
Our culture
The Baloise Code
“We are open to new ideas and always strive for a corporate culture in which we continue to develop together. For me, the Baloise Code epitomises this sense of togetherness.”
Jean Yves, Compliance Officer at Baloise in Luxembourg
In shipping, the compass is an indispensable instrument for staying on course and reaching your destination safely. In the same way, the Baloise Code guides us in our day-to-day work in terms of how we should treat each other and conduct ourselves.
The Baloise Code was developed by employees themselves and is embedded within the organisation – so it’s a pure reflection of Baloise spirit!
We see opportunities.
This attitude brings great energy to the team, fostering motivation and commitment. In turn, this enables us to drive innovation, improve processes and, ultimately, be more successful. We even welcome challenging times – to us, they’re simply an opportunity for growth!
We always consider things from their perspective.
Ohne unsere Kund:innen gäbe es uns als Unternehmen schlicht und einfach nicht. Deshalb ist es unsere Verantwortung, dafür zu sorgen, dass sie sich bei uns rundum wohl- und aufgehoben fühlen. Denn zufriedene Kund:innen werden wiederkommen und auch ihre Freunde und Familie zu uns bringen.
We boldly break new ground.
It’s not always easy, no matter when, where or in what context. But in a world that’s changing at an ever-increasing rate, you can’t afford to rest on your laurels. That’s why we look for and encourage people who say: let’s be courageous and take responsibility!
“I came to realise how important it is to approach new people and new tasks with an open mind. That’s why I started asking questions straight away whenever I have a doubt – which goes down well, by the way!’
Rebekka, Environment Manager at Baloise in Germany
We put our money where our mouth is.
We’ve all had the frustration and disappointment of someone promising us something but then not delivering. That’s why it’s important to us that other people know they can rely on us. As a financial services provider, it’s particularly important to us to be perceived as reliable.
We build personal relationships.
Good cohesion in a team or a group of colleagues is incredibly important, both at work and outside the office. By helping and understanding each other, we create a working environment in which we feel comfortable and find the best solutions together.
We never stop learning.
Acquiring new skills is enjoyable, boosts motivation and gives us a sense of pride. It’s also essential for a company’s survival in a rapidly changing world.
“There’s so much you can learn – if you want to. Of course, it’s not easy to keep changing jobs, familiarising yourself with new tasks, getting to know different team dynamics and building up friendships in different countries, but it has given me the chance to keep growing as a person, and I’ve had so many amazing experiences I’d hate to have missed out on.”
Nadia, Underwriter at Baloise in Belgium
We strengthen networking and cooperation.
We are a major company with locations in four countries. As such, we are not only in a position to promote the exchange of knowledge, but can also identify our strengths and weaknesses better and work to make targeted improvements.
“If we want to work together better, it’s important that we understand each other, not just recognise a few faces here and there. This makes it easier for us to share ideas and learn from one another.”
Sarah, Team Leader at Baloise in Switzerland
Every voice matters.
Give feedback, get involved and question the status quo. In short, speak your mind!
This is an important behavioural value in terms of Baloise’s culture. Our different perspectives give us a broader base, from interns to experts and the CEO.
“At Baloise, you’re involved in important decisions literally from day one. It’s quite a shock at first, and I even struggled with it, but I soon got used to it. I’ve learned to speak up in front of other people and to actively contribute my opinion and ideas.”
Lionel, Temporary Student Employee at Baloise in Switzerland
With compassion and a smile.
We are aware that our world is changing – at a rapid, complex, challenging pace for all of us. But we’re all in this together! We want to grow as a group, with respect, a positive attitude and a friendly face.
Diversity
Different personalities, diverse expertise: diversity is the driving force behind our special corporate culture. Over 8,000 employees in four countries bring our strategy to life and shape our future with their individuality.
Diversity and inclusion should be things we live and breathe here, but we also strive to measure and evaluate our progress in these areas using facts and figures. That’s why we take part in the University of St. Gallen’s Diversity Benchmarking programme, which measures different dimensions of diversity (e.g. gender, age, nationality and language) and lets companies compare their results with those of their peers.
Worlds collide where young and old work together. Baloise is a company where the courage to try new things meets sovereignty and expertise and where a modern mindset meets experience. Around a quarter of our employees are under the age of 35. At the same time, colleagues at Baloise stay with us for an average of over 12 years. At Baloise, we want to learn from each other.
We are committed to achieving gender equality:
- Equal pay analyses are performed to keep inequalities below 3 per cent.
- We encourage part-time work in our field sales force as well as in all other positions.
- Our talent is discussed on an annual basis, with a focus on women.
- We are a sponsor of the Global Summit of Women in Basel and the Women Board Award.
- Both internally and externally, we rely on series of talks and networks to maintain an open dialogue on the subject of equality.
“We want to show that even industries that are seen as more conservative can stand up for the LGBTQ community – not just during Pride, but throughout the year at the various companies.”
Fabrizio, Lawyer at Baloise in Switzerland and co-founder of the JUMP! network
JUMP!, our Group-wide network for members of the LGBTQ community, has momentum and energy in its very name. The idea is to promote more openness, respect and appreciation in everyday working life. The network makes a valuable contribution to our culture:
- Internal information events at the general agencies
- Regular interaction with various LGBTQ organisations, especially in Basel (Basel Pride Together)
- Events, panel discussions and presentations, focusing on topics such as coming out, dealing with homophobia and transphobia in the workplace and best practice for managers
- After-work drinks
We work in four countries, speak various languages, come from different cultures – and we make a great team! We live and love our differences, seeking consensus and the right path to success together. Where you come from doesn’t matter to us. What matters is who you are and what you do.
Events
Our culture thrives on togetherness – and that includes life away from the office. We do plenty of our networking over an Aperol spritz at the Baloise bar and at our various company events.
From parenthood to the next marketing campaign and our CRM portal, the topics presented and discussed at our monthly Meet & Greet events by employees for employees are certainly diverse. The idea behind these laid-back events is simple: meet up, have a drink and get networking!
Every lunchtime, a different topic is brought to the table; every lunchtime, you have the chance to meet different people. The participants always vary, because you never know who might want to exchange ideas on the topic in hand. There’s always a seat at the "ThemaTisch" (TopicTable), located in the Baloise staff restaurant.
This annual escape to the mountains has now achieved cult status. The whole company hits the slopes on the Baloise Snow Days – and in the evening, we meet up in the lodge to celebrate: team spirit and networking guaranteed!
We are an insurance company and a bank, of course. But aside from our traditional financial business, we are also always looking for innovation and value-creating networking opportunities in our Mobility and Home areas.
We also do much more than simply pay lip service to the issue of sustainability – in fact, it’s firmly anchored in our strategy and business model.
Our business
What we offer
From insurance and investments to pensions, we provide our customers with help and advice as a financial partner. To this end, we pool our strengths from various areas, look for synergies and identify new solutions – at our Head Office in Switzerland, but also in Luxembourg, Belgium and Germany.
We make sure that our customers feel safe. We provide simple, straightforward insurance for your home, your car and your life. And in the event of any damage, we will be on hand quickly to help sort everything out. That’s a promise.
Accounts, loans, investment advice and pension plans are all prerequisites for our customers when it comes to achieving their financial goals. That’s why we do banking. From your first savings account to financing your own home and planning for your retirement, you can rely on our support at every stage of your life.
With our asset management services, we ensure that Baloise and our customers have access to quality financial products and that their portfolios are professionally managed. This strengthens our position as a top financial services provider in Switzerland.
We aim to strengthen and expand our business at every step. We want to make our customers’ lives simpler and more secure in the fields of Home, Mobility, Financial Needs and Business Services. That’s why we continually enter into partnerships with companies and invest in start-ups – and even establish our own!
Strategy
You probably don’t need us to tell you this, but if you want move forwards, you first need to know where you want to go. That’s why we’ve set ourselves certain goals, or to be more precise, the three strategic ambitions of Simply Safe. It might sound complicated at first, but it’s actually quite simple: we believe that only capable, motivated employees can inspire our customers. If we succeed in this respect, it will be reflected in our operating profit and the dividends we generate for our shareholders. And in a world that’s changing at an ever-faster rate, you need clever ideas to make it happen. You need innovation.
There aren’t many companies that have made employee satisfaction a firm part of their strategy. We’re one of them, and we’re constantly working to increase our attractiveness as an employer – with internal and external training programmes, plenty of scope for decision-making and our unique culture of learning from our mistakes. It’s not easy to describe, and it’s even more difficult to measure. That’s why we conduct regular employee surveys to help us decide where we have potential for improvement.
Our goal is to gain 1.5 million additional customers between 2022 and 2025. To achieve this, we are focusing even more strongly on customer needs, customised communication via various channels and innovative products and services in the areas of insurance, assistance and pensions.
We are aiming to channel CHF 2 billion in cash into the holding company by 2025. How? By optimising processes and the customer experience and targeting innovation in our products and services. Why? So our shareholders also benefit and enjoy attractive dividends in the short and long term. This will also enable us to make targeted investments in new strategic projects that generate additional income from existing and new business areas.
At Baloise, the future is not something that just happens. We want to play an active role in shaping it. Our optimism drives us to create innovative solutions. Want some examples? In our Customer Service department, we use voice bots that even understand dialects. In our Mobility ecosystem, we create synergies between a wide variety of start-ups. We were also the first bank to launch a mortgage app.
Sustainability: our promise
Are entrepreneurship and sustainability mutually exclusive? We believe: no! We work every day to become more sustainable. This is the only way we can fulfil our responsibility towards current and future generations. And thanks to our value creation model, we remain true to our corporate values.
For us, sustainable development means far more than simply safeguarding our own business. We want to offer our employees secure, attractive jobs and not just accept social change, but actively contribute to it. As part of our Strategic Skilling programme, we hold regular discussions with our employees on the skills they need to develop for their jobs and their own employability, then take steps to promote these in a targeted manner. After all, we want to be part of a future worth living for everyone.
We strive to live and breathe sustainability throughout our entire company. However, keeping track of our progress in every area is no mean feat. That’s why we developed the Baloise value creation model. It illustrates the cycle of how we create sustainable value from various resources.
The cycle starts with resources such as employees, investors and the environment. True to our Simply Safe strategy, these are used in our Insurance, Banking, Asset Management and Ecosystems operating segments to achieve impact, turning our investors’ investments into innovations that benefit our customers. Our Corporate Governance, Data Governance & Security, Risk Management and Compliance divisions form the foundation for this process.
We want to be sustainable – but that’s easier said than done. That’s why we’ve made six clear commitments to show how we’re thinking about tomorrow’s issues today.
Employees: greater well-being
We offer our employees an inspiring, collaborative working environment. A working environment that they find motivating, encourages productivity and enables continuous personal development.
Customers: increased customer satisfaction
We make our customers’ lives safer and simpler. In this way, we increase customer satisfaction and support our customers in their personal and professional development. Thanks to our unique range of banking, insurance and asset management products, we can offer 360-degree advice.
Society: valued member of society
As a member of society, we are committed to assuming social responsibility. That’s why we offer protection, security and monetary support (in the form of taxes, sponsorship, donations and social commitment). We are also aiming to increase the number of employees who do voluntary work.
Environment: climate protection
It’s important to us that we continue to reduce our carbon emissions. For example, we’ve been sourcing 100 per cent of our electricity from renewable sources since 2021. In addition, we will expand and intensify our responsible approach to investment.
Partners: responsible, successful collaboration
We want to strengthen our collaboration with partners who share our values and with whom we can convert synergies into mutual, measurable success. These include brokers, agents, suppliers and outsourcing and innovation partners.
Investors: attractive, reliable, responsible investment
We want to further increase the generation of cash from our operating activities and pursue a transparent, balanced, value-creating strategy for the application of funds. This makes Baloise an attractive, reliable, responsible investment for our investors. In fact, Baloise has not reduced its dividends since 2003.
The question everyone should ask themselves is: where do I see myself in the long term? As an employer, we want to help you on your journey, because we are convinced that motivated, committed, capable employees lead to sustainable success. The goals you set yourself and the path you take are entirely up to you. You can find inspiration at every turn, whether it’s in your Development Dialogue, feedback from colleagues or events from your life: “Be yourself and grow beyond.”
Your development
Learning from each other
Sharing knowledge is not a one-way street, and knowledge does not become less when it is shared. If you pass on your knowledge, the other person’s knowledge will grow – and yours will usually grow with it. We complement each other and encourage each other to think. That’s why we believe in the value of collaboration.
With us, you can stay with the company and still make a fresh start, thanks to temporary, internal job changes. These see you move from one job to another within the company, without risk and for a limited period of time, with the opportunity for further development for everyone involved.
For a day or a few hours, our employees can spend time looking over the shoulders of other colleagues, asking each other questions and accompanying each other in their work. You can do this anywhere. A customer service advisor might be keen to get a taste of claims inspection and understand what happens, for example, to a claims notification after their conversation with the customer. This is exactly what our Shadow for a Day programme offers.
Our Open X Day is a kind of internal conference for sharing knowledge. There are several time slots and different virtual rooms available. The range of topics is also incredibly diverse: participants might learn about podcasts, online learning platforms (LinkedIn Learning) and collaboration tools (Miro), artificial intelligence or the Internet of Things – and maybe try a cyber croissant. A lot of it also revolves around new forms of organisation and management and encourages us to think and take action.
Our environment is constantly changing, and continuous learning is needed in all jobs. That’s why all our employees are entitled to an annual Development Dialogue. At the same time, employees are not obliged to take this up. This creates an environment in which each individual can and wants to perform at their best, in a transparent, trusting setting.
Careers redefined
Anyone who wants to help shape and realise ideas with us will have the opportunity to do just that. What’s more, anyone who wants to take on responsibility will be given the chance to do so, thanks to flat hierarchies, increasingly agile teams and a dedicated campus for managers.
We expect our employees to learn new things and develop their skills. We create the environment in which you can grow – it’s up to you to make use of the opportunity, on your own initiative and in the interests of our customers!
As far as we’re concerned, a career path doesn’t always have to be a straight line. For us, further development means more than just moving up the career ladder. You can do that too, but you don’t have to. We believe in the value of a broad portfolio of experience. You can also take the occasional detour and try out new things, stepping out of your comfort zone and into a new, enriching area of responsibility.
Learning together
Up to 10 per cent of working time is available to all Baloise employees in Switzerland for independent learning and personal development.
How can you use the time? Doing online learning on your own initiative, in a specialist discussion with a colleague or on one of the company’s own training programmes. The choice is yours!
The training of our customer advisors is very important to us. That’s why we ensure a thorough induction – especially for lateral entrants – and continuous training in our own training centre. Our field sales force is also supported by a highly trained team of experts.
Baloise Campus leadership programmes are an intensive, guided learning journey.
It’s about developing the leadership skills relevant to you and, closely linked to this, personal development.
We understand leadership as an action rather than a role, which is why the programmes are also open to informal leaders (those without a hierarchical leadership position). You and your colleagues from all countries and corporate divisions can expect coaching sessions, group work and an exchange of experiences with our top management. By the way, you can also sign yourself up for the programmes!
Our employees can use LinkedIn Learning without limits, free of charge.
“With this learning platform, over 15,000 video courses from leading industry experts are available to us all around the clock and from any device. It’s never been so easy to acquire new knowledge or expand existing knowledge based on personal choice and your own interests.”
Sandra, Digital Learning Expert at Baloise in Switzerland
Kickbox is a programme that encourages in-house innovation. In the ideas phase, employees can propose, develop and validate their own initiatives. In the prototyping phase, promising ideas are tested on a small scale in the market with real customers and adapted based on their feedback. The last phase involves implementing the finished product or service in the market, perhaps within existing structures or as part of a new Baloise start-up.
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